Fixing the Issue Node.js Selector is not available. Please, contact your hoster Print

  • Updated on 23-May-2024
  • Node.js Selector, Node.js Selector is not available, cpanel
  • 26

Fixing the Issue: "Node.js Selector is not available. Please, contact your hoster."

Introduction:

If you're seeing the "Node.js Selector is not available. Please, contact your hoster." message, it often indicates an issue within a CloudLinux environment. This is usually due to a problem with the CloudLinux license or CageFS configuration. This feature allows users to manage Node.js applications directly from their cPanel. This guide will help you understand the issue and provide steps to resolve it.

What is Node.js Selector?

The Node.js Selector is a tool provided in cPanel that allows users to deploy and manage Node.js applications. It simplifies the process of setting up a Node.js environment and ensures that the applications run efficiently.

Diagnosis and Resolution Steps:

Step 1: Check CloudLinux License

Verify the License Status:

To check the status of your CloudLinux license, run the following command:

/usr/bin/cldetect --check-license

If the license status isn't OK, you'll need to update the license.

Step 2: Update CloudLinux License

Update the License:

Run these commands to force an update of the CloudLinux license:

/usr/sbin/clnreg_ks --force /usr/bin/cldetect --update-license

Verify the License Again:

Check the license status once more:

/usr/bin/cldetect --check-license

The license should now display as OK.

Info! Keeping your CloudLinux license updated is crucial for accessing features like the Node.js Selector.

Step 3: Update CageFS

Force Update CageFS:

Ensure CageFS is up-to-date and configured correctly by running:

cagefsctl --force-update cagefsctl -M
Success! Updating CageFS can resolve configuration issues preventing the Node.js Selector from being available.

Confirmation:

After completing these steps, the Node.js Selector should now be accessible. Try accessing it from your user account to verify.

Danger! If the issue persists, it may indicate a deeper server configuration problem. Contact support for further assistance.

Summary:

The "Node.js Selector is not available. Please, contact your hoster." issue is typically related to an outdated CloudLinux license or a CageFS misconfiguration. By updating the license and ensuring CageFS is properly updated, the Node.js Selector should become accessible.

If you encounter any issues, please open a support ticket or start a LiveChat session using the icon at the bottom right of the screen.

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